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Common Questions Answered

Frequently asked Questions

Please allow up to 3 business days for your order to be processed and shipped. After you order ships, it will normally take 3-5 business days for delivery (in the USA).  For international orders, please allow up to 15 business days for delivery.

Items in brand new condition and in their original packaging are eligible to be returned within 10 days of delivery.  The customer is responsible for shipping the item back to us. **NOTE: A return authorization must be provided by us BEFORE returning an item. Please contact us to initiate a return claim.

Please email us ASAP after placing your order and we will change your shipping address in the system.

After your order ships, you will receive an email from us with your tracking information.

For the fastest service, please contact us through the contact form. We will respond as quickly as possible.

Please contact us using the “contact us” form as soon as possible and we will update your shipping address.

We ship to most countries.  If you are unsure if we ship to your country, please email us.

Not necessarily. Sometimes, items will ship from different warehouses and will arrive in different packages.

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